What a Real Operations Audit Delivers

Written  by
Chris Martin
October 8, 2023
Consultant reviewing operational data on a laptop

Findings, Not Opinions

A useful audit produces numbers. How long each stage takes, what a single exception costs, how much of the week goes to work that would disappear if inputs arrived complete.

Spreadsheet showing cycle time analysis

The Four Deliverables

Anything less than these leaves the client with a document rather than a decision.

  • A map of the current process, as observed
  • Measured cycle time and cost per stage
  • A costed list of bottlenecks, ranked
  • A roadmap with owners and dates
“An audit that ends without a number ends without a decision.”
Chris Martin
Leadership team reviewing an audit report

Three to Four Weeks Is Enough

Audits that run for months usually stall because scope was never bounded. Pick one process, measure it properly and deliver findings while the team still remembers the conversations.

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